Students Thank Me for Exceptional Teaching

The college has a formal evaluation system, and there are teacher-rating systems available online.  Often, however, I receive thank-yous from students who have benefited from my courses.  I received one last fall from a student who had taken my class six years earlier, and several years ago I received one from someone who had taken a my course at NYU thirteen years earlier.  Some of the letters I've received in the past year follow:

Dear Professor,

Thank you so much for your time to correct my essay, I have learned from your comments and the class.
--Student LZ

Dear Professor Langbert,

I would like to express my gratitude for being one of your students. Thank you for allowing me to learn from my mistakes.
--Student BA

Dear Professor Langbert:

That was fast, amazing class, I learnt A lot

Dear Professor Langbert:

Thanks for your very informative lessons, you know so much amazing, enjoyed your class very much. 

Have a great winter break.

P.S. I showed my husband a nice video of one of your presentations, he enjoyed your opinions, proud you can stand up strong about your opinions, even if others disagree. You are so calm cool & collected & brilliant.

--Student RH

Dear Professor Langbert: 

Also, thank you for such an amazing semester. My major is Business Admin: Leadership and Human Resource Management with a minor in Business Law. I think after this class, I may want to practice Employment Law. 

You class really made me realize this is the field I want to be in. Have a great holiday! Hopefully we cross paths again soon! 

--Student AB

Dear Professor Langbert:

Thank you for a great semester,
--BD

Good evening professor,

Thank you for being my professor and I really enjoyed the lessons that you taught this semester. The book for this extra credit was very helpful for me since i am a finance major, and the basis of this book practically touches upon everything i have learned in my other classes. Happy holidays and have a wonderful year.

--Student JP

Hi Professor Langbert,

Thank you very much! It was a pleasure learning from the best of the best!  Hope you have a wonderful and safe holidays
--Student AA

Dear Professor:

I wish I had paid sturdy attention in your class in 2012. I finally got finished reading Ragged Dick and realize how much I see myself in this character. An immensely inspiring underdog story!

On this Thanksgiving I want to say thank you for planting the seed for my development.

I don't if you remember me. I am a former student. You might recall I cried in your class in 2012. The truth is, I was going through a lot(Manic Depression and all the Jazz), and in retrospect- Your class was the single most important moment in all of my years at college. 

I remember like it was yesterday. You, critiquing all my work. The red ink all over papers. Talks of socialism, freedom, individualism, and self-esteem. During that time I didn't understand it all. I was young, and very naïve. I couldn't even read at a 12th grade level, but I tried my best. You gave me a C+ in that class, and in retrospect that was the most important grade I have ever had. 

The thing is, I have over the course of my years been torn between Capitalism vs Socialism, Individuality vs Collectivism, and having Freewill vs being guided through Determinism. I read, read, and read. I read many books, watched many lectures, and had many debates. It wasn't until I realize during all this debating that all this exploring I was doing and mass confusion was merely making me more aware. Yes, I said it. It was increasing my understanding of the world. Of the polarity which is associated with everything. 

I can't say I agree with you on everything. But I do want to formally thank you for "putting the battery in my back" as is often said.You are an amazing teacher, and at one point my arch enemy. I hated how you made me dislike Obamanomics, and found vested interest in Billionaire tycoons like Elon Musk and Peter Thiel.

Thanks for your inspiration!

Your former student,

--Student HF

Thank you for a great, informational semester Professor. Happy Holidays!  

--Student BC

Thanks for great course and happy holidays. 

--Student NS

Letter from Student

I just received an e-mail from a student of 10 years ago. It is nice to know that my courses are remembered this far out.

Hello Professor Langbert,

Thank you.

I took your “Managing Organization and Behavior” class in Summer 2000 at NYU. I would not believe you if you said you remembered me, but I remember how much fun you made that class. I hadn’t thought about it for ages until this past weekend when I ran across the “Informational Interview” paper I wrote for the class.

I had interviewed a portfolio manager at Oppenheimer funds as my goal at the time was to be an analyst at a small investment firm. You will be happy to know that I am a healthcare analyst at Palisade Capital management.

While there were a lot of steps between that paper I wrote 10 years ago and where I am today, I don’t discount the value of the informational interview exercise. Thanks for that.

Hope you are well and still enjoying teaching.

Moses Maimonides, Profit Maximization and the Case of a Disabled Actor

I recently posed the following discussion question to students in my web-based human resource management course:

>"Your name is Daryl F. Zanuck, co-founder of Twentieth Century Fox. It is the early 1950s. A talented actor, recently graduated from Yale Drama School, asks to meet with you. He says that he wants to be a leading man for Fox. The problem is that the actor is missing an eye. He had lost an eye in a childhood illness. You tell him that although he has acting ability, it is not realistic for someone missing an eye to be a leading man. Appearance is an essential job requirement, a job related requirement or a business necessity, and you cannot consider him for such a role. Only one in a million people gets to be a movie star. Someone missing an eye has to be ruled out. The answer was "no".

(1) Did Zanuck make the right decision?
(2) What are the two or three chief ways to validate staffing decisions and employment tests?
(3) Did Zanuck apply a potentially validated selection criterion?
(4) Does your answer to (3) matter to your answer to (1)?

All students must participate. Do not wait until the last minute as failed postings will not get credit."

Of the twenty-odd responses, only two or three said that it might be possible that the actor should be hired. Most said that he should not. Several students contrasted profit-maximization (not hiring) with altruism (hiring). None suggested that the profit maximizing decision would be to hire the actor if he were competent.

The following response was typical:

>"Depending on how you look at it the decision that was made could have been right or wrong. The two ways of looking at it is the legal way or your own selfish way. Legally the decision Zanuck made (may be) against the law, since it's discrimination to reject some one due to a defect or appearance (if they're the best qualified and reasonable accommodation can be made). But on the other hand if I was looking from my own selfish point of view I made the right decision because the job does require appearance and for this job he was not the right candidate even though he might have been an outstanding actor but sex sells."

(Technically, the above answer is incorrect because if appearance is an essential job requirement, as it is with actors, then the Americans with Disabilities Act does not mandate hiring.)

The question is a trick one, because it is based on the A&E biography account of Peter Falk.

Wikipedia's entry on Peter Falk states:

"Falk's unusual gaze is due to a glass eye that he has had for most of his life. His right eye was surgically removed at the age of three because of a malignant tumor."

According to the Peter Falk official site, Falk has appeared in 38 films, to includ "Murder, Inc.", "It's a Mad, Mad, Mad, Mad World", "A Woman under the Influence", the (1979) original "In Laws" in which he co-starred with Alan Arkin, "Wings of Desire" and "The Sunshine Boys". He has been nominated for two Academy Awards. Imdb.com indicates that he has appeared in 130 television shows.

Falk is best remembered for his starring role as Detective or Lieutenant Columbo, one of the best known and most memorable roles in television history.

According to Falk's A&E Biography, Daryl F. Zanuck told him that he could not be a star because of his eye.

In Economics of Discrimination Gary Becker showed that not discriminating, basing hiring decisions on pure performance criteria, is profit maximizing. Thus, economic justice and the maximization of profit coincide. The individual who best fits the job ought to be hired regardless of race, creed or disability.

The idea that a disabled actor might be best qualified is not intuitively obvious. Human resource management ought to serve the end of rationalization; HR ought to overcome psychological and social biases and develop employment methods that are profit maximizing. This is an ethical quest. However, the rationalism of good human resource management is seldom appreciated because it does not acknowledge the egos of senior managers, who may flatter themselves into believing that their judgment is more reliable than methods that are statistically validated over long periods of time. One example might be not doing something stupid like hiring an actor with a glass eye.

In fact, few American firms utilize human resource management policies that could improve financial performance to the extent that they might. One example is in hiring boards of directors. I have not heard of firms using statistically validated selection methods in hiring boards. The idea is almost never suggested. Yet, current governance problems could be swept away if the current "I shoot pool with a guy so let's put him on the board" approach to corporate governance is replaced by identification of the skills needed; development of ability, knowledge or assessment center tests; and application of those tests to the rational selection of corporate boards.

The equation of justice and ethics has Aristotelian roots and has many links to the Judeo-Christian tradition. In an article in Online Athens Ronald Gerson discusses the ideas of Moses Maimonides, the famous Aristotelian Jewish philosopher, about the rungs of charity:

>"While he emphasizes anonymity in the higher rungs, when he reaches the eighth and highest level, this is what he says: 'The highest form of charity is to strengthen the hand of the poor by giving him a loan, or joining him in partnership, or training him out of his poverty, to help him establish himself.'"

That is, the best form of charity is to enable people to help themselves. This is done by empowering them with competence and the ability to succeed on their own. Good human resource management involves uncovering the competencies that can best support firms' performance; finding most competent employees; and finding ways to enable the most competent employees to flourish.